REMATIP TOP LATIN AMERICA, hereafter “REMA” or “REMA TIP TOP”
1. Data processing
REMA takes the protection of your private data seriously. With this information, we would like to let you know what data REMA collects regarding you, how REMA uses this data, and what options you have to find out more about REMA's data processing or to intervene.
2. Protocol information
Whenever the website and the REMA online shop are accessed, log information (e.g. browser type, date and time of access, accessing URL, operating system and IP address) is transmitted. This data is not assigned to any person, is evaluated anonymously for statistical purposes, and is subsequently deleted.
3. Data processing
REMA draws your attention to the fact that all customer and supplier-related data disclosed by you will be stored and processed by REMA using electronic data processing.
4. Calling up contact details in the online shop
The customer has the possibility to retrieve the contact data stored by him/her in the online shop and to change this data at any time.
5. Personal data
REMA shall use customers’ personal data collected in connection with the contractual relationship (so-called inventory data) and/or personal data collected for the purpose of using the online shop or for billing purposes linked to the online shop (so-called usage data) for the processing of the contractual relationship or for the purpose of billing.
Furthermore, REMA may use your personal data for customer care and to send you information on REMA products and offers that may be useful to you.
REMA may disclose your personal data to third parties to the extent permitted or required by law or if ordered to do so by a binding court or authority.
6. Cookies
In order to extend the functionality of the online shop and to make its use more convenient for the customer, REMA uses so-called "cookies". Cookies are small text files that are stored locally in the cache of your internet browser. These cookies enable the recognition of the Internet browser, for example.
The customer has the option of preventing cookies from being stored on his/her computer by setting his/her browser accordingly. However, this may restrict the range of functions of the website.
7. Safety precautions
REMA takes reasonable precautions to ensure the security of your personal data. Although REMA strives to protect your personal data as much as possible, unfortunately no absolute security can be guaranteed for the transmission and storage of data.
8. Data processing
If you have any further questions about the processing of your personal data or data protection at REMA, or if you wish to update your personal data or prohibit its processing by REMA, please contact comercial@rematiptop.com.br.
9. Right to information and revocation
You are entitled to request information from us at any time about the stored data we have regarding you, its origin, recipients, or categories of recipients to whom this data is passed, and the purpose for which it is stored.
If you have consented to the use of the data, you can revoke this consent at any time.
Requests for information or objections to data processing can be sent by e-mail to comercial@rematiptop.com.br
10. Data security
We use up-to-date technical measures to ensure the security of data, especially your personal data, during transmissions and against access by third parties. The measures are regularly adapted to comply with the latest technological possibilities.
11. Collection of personal data for informational use
If you use our website purely for information purposes, i.e. do not order any goods, do not create a customer account and do not otherwise transmit any information to us, we do not collect any personal data, except for the data that your browser transmits to us to enable you to visit the website. This data consists of the following:
- IP address
- Date and time of the request
- Time zone difference from Greenwich Mean Time (GMT)
- Content of the request (specific page)
- Access status/HTTP status code
- Amount of data transferred in each case
- Website from which the request originates
- Browser
- Operating system and user interface
- Language and version of your browser software
12. Further use of functions on our website
In addition to purely informational use, Normally, you will have to provide further personal data for this, which is required in order to be able to use the corresponding service. Additional voluntary information is indicated accordingly, if present.
13. Use of our online shop
When ordering in our online shop, you can choose either to provide the data required for your order only once, or to create a customer account to save your data for future purchases. If you do not want us to do this, we will only store your data for the purpose of fulfilling the contract and delete it as soon as we are no longer legally obliged to store it. Mandatory information that is required to process contracts is marked accordingly. All other information is voluntary. If you create a customer account under "My account", the data you provide there will be stored until revoked. You can delete the account at any time via the customer area.
In order to process your order, we collect personal data in accordance with section I.1 of this data protection declaration. The responsible party according to section I.2 of this privacy policy is REMA-TIP TOP .
Insofar as this is necessary for the fulfilment of the service contractually owed by REMA-TIP TOP, the personal data will be collected and stored by REMA-TIP TOP. In order to be able to deliver goods to you, we pass on your data to the commissioned shipping company insofar as this is necessary to carry out the delivery. Only with your consent will further use be made (e.g. for sending our e-mail newsletter).
In addition, we forward your data to the respective payment service provider as part of an identity check. If a contract is concluded, we only store the information that the verification was successful.
14. Use of cookies
When using this website, REMA-TIP TOP uses so-called "cookies", which are stored on your computer. "Cookies" have the purpose of making our internet services more user-friendly and effective. A "cookie" is a small text file that is stored by your browser on your hard drive and which subsequently transmits certain data to the body that set the cookie (in this case us, REMA-TIP TOP). Cookies can neither execute programs nor transmit viruses to your computer.
We use cookies to identify you on subsequent visits if you have created an account with us. Otherwise, you will have to log in again on each visit.
This website uses cookies to the following extent:
- Transient cookies (temporary)
- Persistent cookies (limited time).
Transient cookies are automatically deleted when you close your browser. These include, in particular, so-called session cookies, which store a so-called session ID, with which various requests from your browser can be assigned to the common session. In this way, your computer can be recognised when you visit our website again. When you log out or close your browser, the session cookies are deleted.
Persistent cookies are automatically deleted after a pre-defined period of time. This can vary depending on the cookie. You can delete cookies at any time via the security settings of your browser.
To refuse the acceptance of third-party cookies or cookies in general, for example, you can configure your browser accordingly. However, you may then not be able to use all the functions of our website.
15. Newsletter
Subscribing to our newsletter uses the so-called double-opt-in procedure. This means that we send you a confirmation email after you have entered your email address. In this email, we ask you to confirm that you wish to receive our newsletter within 24 hours. If this confirmation is not received, your subscription will be automatically deleted. If you confirm that you would like to receive the newsletter, we will store your email address until you unsubscribe from the newsletter. The storage serves the sole purpose of sending you the newsletter. In order to counteract the misuse of your data, we also store your IP address and the respective times when you register and confirm.
Only your e-mail address is required to send the newsletter. Further details are voluntary, marked accordingly and will only be used to personalise the newsletter. Upon revocation, this data will also be completely deleted.
You can revoke your consent to receive our newsletter at any time. The revocation can be made by clicking on the link contained in the newsletter, , or by sending a message to the contact details provided in section I.2. The data you provide will not be passed on to third parties. Your consent has the following wording:
YES, I consent to receive a newsletter tailored to my personal interests. Personalisation is achieved by evaluating my user behaviour with the help of web beacons (tracking pixels) and your email address, which can be linked to an individual identifier. We record when you read our newsletter, which links you click on, and infer your potential personal interests. This information is linked to actions you take on our website. We do not combine this information with other information and only store it in Brazil. You can revoke this consent at any time, whereupon the user data collected from you will be deleted.
We hereby inform you that your user behaviour is evaluated when you receive our newsletter. For this purpose, the e-mails we sent contain so-called web beacons ("tracking pixels"). These are single-pixel image files that are linked to our website. This enables us to evaluate your user behaviour, which is done by collecting the data mentioned in point IV. of this data protection declaration and web beacons assigned to your e-mail address, which are linked to your individual identifier. From the data obtained in this way, we create a user profile which allows us to provide you with a newsletter containing content that is tailored to your interests. In this context, we record the time you read the newsletter, which links you click on, and draw conclusions about your personal interests. We also link this data to your actions on our website. Information that we collect in this way is stored by REMA on a server in Brazil. You can object to this tracking at any time via the link contained in every e-mail or via the contact options mentioned in paragraph 3.
16. Web-tracking; use of Google Analytics
This website uses the web analysis service Google Analytics from Google Inc. Google Analytics uses certain text files, so-called "cookies", which are stored on your computer and enable an analysis of your use of the website. Google uses this information on behalf of REMA-TIP TOP to evaluate your use of the website, to compile reports on your activity on the website and to provide other services for REMA-TIP TOP in connection with the use of the website and the internet.
The IP address transmitted by Google Analytics from your browser will not be merged with other Google data.
You can prevent the storage of cookies by setting your browser configuration accordingly; however, you may then not be able to use all the functions of this website to their full extent.
Furthermore, you can object to the collection of your website usage and the data generated via cookies (incl. IP address) and their processing by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.
This website uses Google Analytics with the extension "_anonymizeIp()". This extension shortens IP addresses before further processing, which excludes the direct linkability with individual persons.
Google Analytics is used within the legal framework agreed for the use of the software by the German data protection authorities in cooperation with Google. Contact details of the third party provider: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. User terms and conditions: http://www.google.com/analytics/terms/de.html, overview of data protection: http://www.google.com/intl/de/analytics/learn/privacy.html, as well as the data protection declaration: http://www.google.de/intl/de/policies/privacy.
17. Social Media Plug-ins
We currently use the following social media plug-ins:
Facebook, Google+, Twitter, LinkedIn, Pinterest.
In this context, we use the so-called 2-click solution. When you visit our site, no personal data is transmitted via these plug-ins. The plug-ins are marked with the initial letters of the respective providers and only when you click on one of these plug-ins will data be transmitted that can be linked to your person. After clicking on the plug-in, the data is automatically forwarded to the corresponding provider and stored there (in the case of US providers, on servers in the USA). We have no influence on the collected data and processing procedures. Furthermore, we are not aware of the scope or purpose of the data collection and the storage periods. The data collection of the plug-in providers takes place primarily via cookies. Before clicking on the corresponding plug-in, you should therefore remove all cookies via the security settings of your browser.
After activating a plug-in, its provider will be informed about your visit to the corresponding sub-page on our website. Furthermore, the data mentioned in section IV. of this data protection declaration will be transmitted. With Facebook, according to company information in Brazil, only the anonymised IP address is transmitted. The transmission is not dependent on whether you have an account with the corresponding plug-in provider or are logged in there. If this is the case, the transmitted data is directly linked to your account. Likewise, when you click on the plug-in button (for example, when you link to the page), this information is also stored and assigned to your user account. Your contacts will be informed of this publicly. To prevent your profile from being assigned to you at the corresponding plug-in provider, you must log out there before activating the button.
This data is stored by the plug-in provider as usage profiles and used for marketing purposes, market research and/or website design. This evaluation is carried out in particular (also for users who are not logged in) for the purpose of personalised marketing and to inform other users of the corresponding page about your visit to our website. You can object to the creation of such user profiles with the respective plug-in provider.
For information regarding the purpose(s) for which and the extent to which your data is collected and processed by the plug-in provider, please refer to the data protection statements of the individual providers, which you will find below. Further information on your rights and the configuration options for protecting your data can be found there.
Addresses of the respective plug-in providers and URL with their data protection notices:
Facebook:
Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA; http://www.facebook.com/policy.php; further information regarding data gathering:
http://www.facebook.com/help/186325668085084; and http://www.facebook.com/about/privacy/your-info.
Google:
Google Inc., 1600 Amphitheater Parkway, Mountainview, California 94043, USA;
https://www.google.com/policies/privacy/partners/?hl=de
Twitter:
Twitter, Inc., 1355 Market St, Suite 900, San Francisco, California 95103, USA; https://twitter.com/privacy
LinkedIn:
LinkedIn Corporation, 2029 Stierlin Court, Mountain View, California 94043, USA; http://www.linkedin.com/legal/privacy-policy
Pinterest:
Pinterest Inc., 808 Brannan Street, San Francisco, CA 94103, USA
https://about.pinterest.com/de/privacy-policy
18. Rights of the user and other data subjects
If you have a user account, you can view and change all the details relating to you in the "User account" area on the REMA-TIP TOP website. As your name, gender and birthday are required for user identification, any change to this data must be approved by REMA-TIP TOP. Information on order history and, in particular, event-specific consents can also be viewed and edited via the user account.
You have the right to access your data and can request information regarding your data and/or the correction of your data. You also have the right to object to the processing of personal data and/or to request REMATIP TOP to delete and/or restrict the use of your personal data. If the processing of personal data is based on prior consent, you may revoke this consent at any time.
In specific cases, data subjects in EU or EEA countries have the right to receive the data generated when using online services in a structured, commonly used and machine-readable format that enables further processing and transmission.
If you have any questions about these rights, you can contact the person mentioned in section I.2.
19. Contact form
If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We do not pass on this data without your consent.
The processing of the data entered in the contact form is therefore based exclusively on your consent You can revoke this consent at any time. For this purpose, an informal communication by e-mail to us is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.
The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g. after we have completed processing your enquiry). Mandatory legal provisions - in particular retention periods - remain unaffected.
20. Changes to the privacy policy
This data protection declaration may be adapted or changed by REMA TIP TOP at any time without prior notice or notification. The version published on the website rematiptop.com.br is current and valid.
If the privacy policy is part of an agreement with users or other persons, they will be informed of the change by e-mail or other suitable means by REMA TIP TOP when it is updated. If no objection is made within 30 days, the new privacy policy shall be regarded as agreed upon. In the event of an objection, REMA TIP TOP has the right to terminate the agreement extraordinarily and without notice, in whole or in part, or to restrict or adjust the services provided to the data subject in order to respond appropriately to the refusal to consent.
Version: December 2021